Managed WordPress

WordPress Website Maintenance & Support

 

An average of 37,000 websites are hacked every day due to not being properly managed and maintained.

WHY DO YOU NEED MANAGED WORDPRESS?

Keeping your website up to date and secure is critical to avoid becoming a victim of hackers & cyber-criminals

SECURITY

If you refer to the 2017 hacked Web sites report by Sucuri, the one constant you’ll find in this report is the issues pertaining to poorly managed WordPress or unmanaged WordPress websites.

Having your WordPress site hacked is one of the biggest nightmares for any website owner.

From one moment to the next, your site is shut down. Traffic plummets and all the energy, effort, time, and money you put into your site is on the brink of being lost entirely.

This can result not only in the poor performance of your website and loss of revenue but in the theft of any personal or financial data you collect on your website, putting you in breach of the data protection act and GDPR, which could result in a hefty fine.  Malware can also be inserted into your site and spread to all your visitors, eventually causing your website to become blacklisted and blocked by Google.

Finding and fixing the problem is hard work, but not as hard as winning back your audience’s trust or getting your site off blacklists.

Having a fully managed WordPress website will eliminate most of these issues and will significantly decrease your chances of your website being hacked and make cleanup a lot easier if you are.

MAINTENANCE

The average website owner does not have the time or required skills for maintaining their own website. This could be anything from making small text changes or adding images to installing new plugins and adding new pages and functionality. So having this managed for you while you focus on managing your business, simply makes life easier.

Hiring a different freelancer every time you want to make a change on your website can cause a bucket load of issues and end up being an expensive solution. It is much better and more secure to have your website maintained by the same person.

-¦- Giving your login details to multiple freelancers creates additional security issues

-¦- Each freelancer you use has no knowledge of what customisations their predecessors have done and may break each others work

 -¦- Ad-hoc freelancers will usually do only what you have paid them to do and nothing more, leaving other existing issues unnoticed.

Plans & Pricing

 

The plans below are for management + basic hosting. If you need premium/high availability hosting or migration from another host, please contact me to discuss your requirements. I can provide you with managed hosting through numerous providers I use, or I can simply advise you on the best provider/solution based on your requirements and budget.

My recommend hosting providers are WPX Hosting for managed shared hosting, FlyWheel for managed cloud hosting and Digital Ocean for dedicated hosting. If you are looking for a low cost budget solution try Siteground.

BASIC

£29

PER SITE/MONTH

The minimum requirement
for all sites

Updates
Monthly Backups
Security
Analytics
Link Monitor
Managed Hosting

 

PROFESSIONAL

£49

PER USER/MONTH

Basic
+ all the extras

Security Plus
Daily Backups
SEO Ranking
Uptime Monitor
Performance Checks
Safe Updates
Monthly Reports
Managed Hosting

MOST POPULAR

ADVANCED

£79

PER USER/MONTH

Everything in Professional plan
+  website maintenance

Unlimited support
Content Management
General Maintenance
SEO Support
Managed Hosting

UPDATES

Your WordPress core, plugins and themes will be kept up to date. If any plugin or theme stops being maintained by the developer and is no longer compatible with the latest version of WordPress, you will be informed so we can arrange to replace it with something else.

SECURITY

WordFence security plugin will be installed and configured to lock down and secure your website from common attacks. Any activity will be monitored and alerts dealt with.
This will scan your core files and plugins for any compromise, and will also alert if any of the plugins from the WordPress repository have been compromised and flagged as vulnerable. Your site is also scanned against the WPSCAN database for any known plugin vulnerabilities.

ANALYTICS

See data on how many visitors your site received compared to previous month.

MONTHLY BACKUPS

If an update fails, or your website crashes, or there is a problem with your hosting provider, it’s imperative to have an up-to-date backup of your website. With this option, I will be running an automated monthly backup. These backups are incremental and run off-site, so are in addition to the hosting provider backups, so can be used to restore the website to a completely different hosting provider if required.

Link Monitor

You website will be scanned regularly for any broken links, which may affect your page score and of course send visitors to broken pages. The results will be included in your monthly report.

MONTHLY REPORTS

I will send you automated monthly reports details all the activity on your websites. Such as plugins which were updated, backup statuses, uptime monitoring stats, performance stats, SEO ranking results, broken links and all the features active on your plan.

 

The professional plan includes all the basic features plus the following.

SECURITY PLUS

WordFence security plugin will be installed and configured to lock down and secure your website from common attacks. Any activity will be monitored and alerts dealt with.
This will scan your core files and plugins for any compromise, and will also alert if any of the plugins from the WordPress repository have been compromised and flagged as vulnerable. Your site is also scanned against the WPSCAN database for any known plugin vulnerabilities.

For additional security checks, we use Sucuri Scanner to check pages for potential malware, here is a short description on what is done.

  • It visits the main page and extracts the list of links, javascript files and iframes.
  • After that, it re-visit the main page acting as a search engine bot.
  • From the extracted links, it selects 8-10 of them and visits them using different referrers and user agents.
  • It extracts and scans all javascript files and iframes present.
  • It runs all those pages/links against Sucuri’s large malware database and performs multiple anomaly checks, comparing results between different user agents/referrers to see if there is anything hidden.
  • It checks all the included resources against multiple blacklists to see if anything has been flagged by blacklisting agencies like Google, McAfee, Norton, and others.

SAFE UPDATES

An automatic restore point backup is taken prior to any updates, if your site breaks as a result of the update, an automatic rollback occurs, restoring the working version of your site. A before and after screen gran is also taken of the site to look for inconsistencies.

SEO RANKING

You no longer have to separately find, monitor and record your keywords. The SEO ranking tool gives you all of the key metrics in one place for all of your websites. Not only that but it shows you your main competitors, saving you going out there and looking by yourself. It also gives you a timeline of how you rank, better or worse, and tracks your ranking position for you.
You must provide the metrics that you want to monitor.

UPTIME MONITOR

Uptime Monitor saves you time worrying about what websites are up, it instantaneously notifies you (or me) if a website goes down, giving you (or me) a chance to fix the problem before it becomes serious. When your WordPress website is down, you’re losing visitors and with that revenue, Uptime Monitor makes sure that this doesn’t happen to you.

WEBSITE PERFORMANCE CHECK

The Performance Check gives you insight into what is happening with your website and how it’s performing. It’s the first step to solving your problems, the Performance Check tells you what they are. It gives you a breakdown of the factors that are affecting your website. You can see each individual factor and its grade, as well as giving you recommendations on how to improve your website performance. You can also follow your website performance over time, marked on a timeline.

This is a great feature especially if your online business depends on website performance.

ADVANCED BACKUPS

If an update fails, or your website crashes, or there is a problem with your hosting provider, it’s imperative to have an up-to-date backup of your website. With this option, I will be running automated scheduled backups and making sure that up-to-date backup is always ready. And since the backups are incremental and run off-site, it will successfully back up even the most problematic websites.

Incremental, reliable, comes with off-site storage, and capable of running on an hourly cycle. Everything you need from a great backup.

  • on-demand backups
  • cloning/migration tool
  • different backup frequencies, from weekly to near real-time (every 1h)
  • upload to your own external destination (Dropbox, Google Drive, Amazon S3, OneDrive). This feature is charged separately at £0.13/GB.
  • exclude as well as include files and folders

BACKUP OPTIONS

  1. Daily  (DEFAULT)
  2. Every 12h £2 / month
  3. Every 6h £3 / month
  4. Every hour £5 / month

 

MONTHLY REPORTS

I will send you automated monthly reports details all the activity on your websites. Such as plugins which were updated, backup statuses, uptime monitoring stats, performance stats, SEO ranking results.

All the Professional features are included. Plus.

SUPPORT MAINTENANCE & CONTENT MANAGEMENT

Any general maintenance or support request you may need performing on the website, such as minor content changes you require. Adding, removing or changing text, images etc. Adding additional pages, sections, replacing a plugin.

 

SEO SUPPORT

If you need any SEO work done on the site in general or as a result of the SEO ranking reports, updating or adding keywords or phrases etc.
As with the general maintenance, there are no limits as long as the requests are reasonable.

 

All tasks must be 30 minutes or less.

If you need any major work or larger changes done, this will be done at a reduced rate of £25ph.

These are additional Addons that can be added to any plan.

Please contact me if you are interested in implementing either of these solutions.

Sucuri Firewall

 


 

The Sucuri Firewall is a cloud-based WAF that stops website hacks and attacks. Our constant research improves our detection and mitigation of evolving threats, and you can add your own custom rules.

  • Instantly Block Hackers
  • DDoS Mitigation and Prevention
  • Virtual Patching and Hardening
  • Protect Brand Reputation
  • Prevent Zero-Day Exploits

Learn About Protection

 

What is the Sucuri Platform?

Sucuri is a managed security service provider for websites. Our cloud-based platform gives you complete website security, including an antivirus and firewall for your website.

What does it do?

We monitor for security incidents, fix website hacks, and protect your site to keep hackers out. The platform also keeps your website running fast and ensures operational continuity.

Who is it for?

Any website owner or business that wants to stop worrying about website security and have it managed on their behalf by trusted and experienced professionals.

 

CloudFlare

 


 

PERFORMANCE

Cloudflare dramatically improves website performance through our global CDN and web optimization features.
Learn more

SECURITY

Cloudflare’s WAF, DDoS protection, and SSL defend website owners and their visitors from all types of online threats.
Learn more

RELIABILITY

With over 35% market share, Cloudflare runs the largest, fastest, and most reliable managed DNS service in the world.
Learn more

INSIGHT

Cloudflare’s network helps identify visitor and bot behavior that isn’t accessible to conventional analytics technologies.
Learn more

 

Here are a few of the clients I provide website management & support for.

 

Hosting Resources (per site)

  •  10GB Disk space
  • 100GB Bandwidth

 

Security & Access

  • cPanel control panel
  • SSH access
  • SFTP (Secure FTP)
  • WebDAV
  • Free SSL certificate
  • Web Application Firewall (WAF)
  • Automatic malware/virus scanning
  • Secure Caged File System

 

Email (Addon Required)

  • Unlimited accounts, forwarders, POP, IMAP and SMTP
  • Webmail access
  • Inbound SPAM filtering by SpamExperts
  • Outbound SPAM filtering by SpamExperts
  • Google, Office365 and Exchange compatible

 

Software Stack

  • CloudLinux 7 (64 bit)
  • LiteSpeedweb server + HTTP/2
  • GURU enhanced cPanel
  • PHP Versions 5-5.6, 7+
  • MariaDB 10 (MySQL)
  • Perl, Python, Ruby

I include fully managed cloud hosting as standard with any sites that I manage. If you require dedicated hosting, please get in touch for a quote.

If you prefer to take care of the hosting yourself, then I recommend Guru, Hostek, FlyWheel

 

100% uptime, 16x speed increase and all in a secure UK cloud, what's not to love?!..

PCI Compliant

Servers are PCI compliant as standard. But I will work with you to ensure you pass every PCI-Compliant test.

Regular Off-site Backups

We know how important your data is and back it up every four hours to a secure off-site location.

Fast WordPress Performance

The LiteSpeed Web Server Cache Plugin (LSCWP) delivers exceptional Time To First & Last Byte performance, boosting your WordPress sites up web rankings and keeping visitors engaged.

Cyber Essentials Certified

Cyber Essentials is a UK government assurance scheme, based on its 10 Steps to Cyber Security and administered by the NCSC (National Cyber Security Centre).

100% Uptime

We guarantee 100% uptime of your hosting, backed up by our Service Level Agreement.

Free SSL Certificates, HTTP/2 & QUIC

Every site you host will have a free fully trusted 256-bit SSL Certificate as standard, enabling HTTP/2 & QUIC for your site.

Web Application Firewall (WAF)

Our custom Web Application Firewall is always on, protecting your website with our application-specific security shield to help guard against exploits.

ISO 9001 Certified

Our hosting provider data centre is ISO 9001 certified, which is defined as the international standard that specifies requirements for a quality management system (QMS). 

ISO 27001 Certified

Our hosting provider data centre is ISO 27001 certified. ISO 27001 (formally known as ISO/IEC 27001:2005) is a specification for an information security management system (ISMS).

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