I recently had a total nightmare with Office 2007 Enterprise on windows 2008 server. Some of my office applications stopped working so I tried to repair it, but the setup file would not run off the DVD nor would add/remove programs run, always failing with the error below, as a result I was not able to uninstall office.
"setup has stopped working"
I originally thought it was my DVD player, so I went out and bought a new one, which didn't help.
The solution to get the office installer to work was quite a PITA to say the least
- First read this Microsoft KB article
How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature - Also run the Windows Installer Cleanup Utility
http://support.microsoft.com/kb/290301
After doing all this and getting office off my PC I was finally able to run the office setup, but alas this then threw another error during installation.
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Microsoft Office Enterprise 2007 encountered an error during setup.
Error 1402. Setup cannot open the registry key
UNKNOWN\Components\3D5095D39455BD341908312EDABA9DD8\00002109F10090400000000000F01FEC. Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Service (PSS) for assistance.
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Now this was especially confusing as that registry key does not actually exist. I tried numerous things to resolve this and ultimately failed, so now I was stumped and thought I was going to have to either re-install windows or stump up £250 for Microsoft support. Then I wondered if I could get any free partner support through my Microsoft Action Pack Subscription (MAPS), and discovered these forums. Which surprisingly turned out to be very helpful as I got a reply from a Microsoft Tech who helped me resolve this issue.
As I had already tried everything they suggested, they decided it was in fact a permissions issue, somehow my registry permissions had got screwed, but thankfully they also have a fix for this.
How do I restore security settings to the default settings?
http://support.microsoft.com/Default.aspx?id=313222
After applying this fix I was finally able to re-install Office 2007.
This solutions above should help anyone on XP, Windows Vista, Windows 2003 or 2008 server, it can also be applied to other software you are getting similar errors with.
Sep 26, 2011 at 1:49 AM script for fixing corrupted Office 2007 install on Windows-7 (written in autoit)
Author: Charles Radley ... email: [email protected]
Copyright: Charles F. Radley (C) 2011 - released into the public domain under the Creative Commons License
Updates will be posted at this link:
http://www.box.net/shared/7tyhr11ryn7socflvnu4
The script goes through the registry and changes the permissions on all the registry keys needed for installing Office-2007 to
"Full Control" by "Everyone".
After running this script I was able to install Office 2007. I did have to make one manual pass to click checkboxes
since Windows uses non-standard checkbox which Autoit recognizes as a "Button" so cannot click on it.;
By default this updates all registry keys containing the string: "00F01FEC"
PREREQUISITIE:
For this script to run correctly you must set up regedit as follows:
1 - manually open the registry editor,
2 - press Ctrl-F to bring up the search dialog box
3 - uncheck the boxes for "values" and "data"
4 - make sure that the only box checked is for "Keys"
Aug 19, 2012 at 5:50 AM it requires a petnuim 4 with 512 mb of ram. I have it running very fast, faster that 3.6 on a petnuim 3 with 256mb of ram. 3.6 r were only 128 mb of ram. I figured the recommended system requirements would double between 3.6 and 4, but not quadruple. If I had read them before hand I would not have bothered installing firefox 4. I think you are turning off many people by making them so high, and that you did not actually test the minimum system specs but just guessed. You realize that the system specs may be dependent partially on the system specs of the os. So vista and windows 7 will run much higher than xp and 2000, or win9x with kernelx.I am running ubuntu with the light lxde desktop so my system reqirements are lower than someone running it with the default gnome desktop.