Adding the GetSatisfaction Feedback widget to wordpress

Oct 8

There is a wordpress plugin for GetSatisfaction but is flaky and unreliable and hard to get working, you have to install pear and XML library's, it is a pain, but there is no need to go through all this, inserting the widget into your site is easy peasy. As so many people seem to be having trouble with the plugin I thought I would post this.

Just open up the header.php for your theme (e.g. <wordpress home>\wp-content\themes\<theme name>\header.php).

Or you may be able to do it from your WP Admin from Appearance -> Editor -> select theme -> select header.php

But this did not work for me as hitting the UPDATE button did not actually save anything.

And right after the body tag insert the widget code. Boom your done.

     <body id="<?php echo strtolower(date('M'));?>" <?php body_class();?>> 

    <script type="text/javascript" charset="utf-8">

      var is_ssl = ("https:" == document.location.protocol);

      var asset_host = is_ssl ? "https://s3.amazonaws.com/getsatisfaction.com/" : "http://s3.amazonaws.com/getsatisfaction.com/";

      document.write(unescape("%3Cscript src='" + asset_host + "javascripts/feedback-v2.js' type='text/javascript'%3E%3C/script%3E"));

    </script> 

    <script type="text/javascript" charset="utf-8">

      var feedback_widget_options = {}; 

      feedback_widget_options.display = "overlay";

      feedback_widget_options.company = "acme";

      feedback_widget_options.placement = "left";

      feedback_widget_options.color = "#222";

      feedback_widget_options.style = "idea"; 

      var feedback_widget = new GSFN.feedback_widget(feedback_widget_options);

    </script>