Windows update could not be installed because of error 2359302

Windows 7 Add comments

I just noticed today that my windows updates were failing with the above error, I groaned of course as windows update issues are usually a royal pain in the ass to trouble shoot.

I checked my event log and also found this error.

 

The Background Intelligent Transfer Service service terminated with service-specific error %%-2147024891

 

I then checked under services and found that that the "Background Intelligent Transfer Service" was stopped and would not start.

 

A bit of googling told me that windows update relies on BITS to work. I found all kinds of suggestions and fixes, none of which worked. After a bit of probing how windows updates works I eventually discovered that the culprit was the downloader folder "C:\ProgramData\Application Data\Microsoft\Network\Downloader".

 

Simply deleting this folder allowed BITS to start and windows update to run.

This is on windows 7, on windows xp I believe this folder is inside "c:\documents and settings" somewhere.

 

I hope this helps a few other who may have this issue.

4 responses to “Windows update could not be installed because of error 2359302”

  1. Wightpants Says:
    Solved my problem of Windows Update not working on Windows 7, thanks!
  2. SAROSOFT Says:
    what process or service do I need to stop in order to be able to delete this folder?
  3. snake Says:
    "Background Intelligent Transfer Service"
  4. Dave Baldwin Says:
    Just used this to troubleshoot on a Windows Server 2012 VM, same issue sorted.

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