Dealing with XBOX Support and Microsoft support, in general, is almost always a painful experience, especially if you are a technical person yourself. Very rarely have I dealt with someone  who actually seems to know what they are talking about and is actually able to resolve a problem. Most of the time they drive me up the wall and I end up having to explain to them how their own systems work, while they give me pointless suggestions, and repeat themselves over and over again forcing me to do...

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