Jibber Jabber

Categories : Jibber Jabber
How does GDPR apply in the UK after Brexit

How does GDPR apply in the UK after Brexit

UKR GDPR After Brexit I have had a few clients ask me about this recently, so thought it was time for a new post on this thorny topic. The Brexit transition period ended on 31 December 2020, so UK organisations that process personal data must now comply with the following: The DPA (Data Protection Act) 2018 and UK GDPR (General Data Protection Regulation) if they process only domestic personal data.The DPA 2018 and UK GDPR, and the EU GDPR if they process domestic personal data and offer goods...

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Great Ideas to Boost Macbook Performance

Great Ideas to Boost Macbook Performance

Guest post by Justas Markus Do not expect a Macbook to perform the same way that it does the first time you start it. A time will come when you start to notice that it takes longer for applications to launch or that the loading screen after each restart is also not as fast as it should be.  Does this mean that you need to purchase a new computer? That is an option, but there are ways you can boost Macbook performance without getting another Macbook. If you want to find out how, read on. ...

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5 ways to detect phishing emails and scams

5 ways to detect phishing emails and scams

Phishing is one of the most common methods of cyber crime and scams, but despite how much we think we know about these scam emails, people still frequently fall victim. Action Fraud receives more than 400,000 reports of phishing emails each year, and according to Verizon’s 2020 Data Breach Investigations Report, more than two thirds of data breaches involved social engineering attacks such as phishing. In this article, we use real phishing email examples to demonstrate five clues to...

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Top 10 WordPress website maintenance tasks

Top 10 WordPress website maintenance tasks

Top 10 WordPress website maintenance tasks Very few things have disrupted the digital marketing scene as greatly as WordPress has in the last decade. Thanks to the platform’s free and simple content management system it made it possible for anyone, regardless of levels of technical knowledge, to create at least a rudimentary website. This possibility is boosted further by the seemingly endless library of themes and plugins. According to the latest stats, WordPress powers 35% of the internet as...

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Best and Worst Customer Service of 2019

Best and Worst Customer Service of 2019

So it is that time again for me to praise the companies that provided great customer service over the last year and to name & shame those should be embarrassed at the abysmal excuse for customer service they have provided. In the list this year we have. Guru Cloud HostingAnkerPeople Per HourZen InternetGradwellBitdefenderEurope RegistryGoogleTrustpilot THE GOOD These are the companies who have impressed me the most and provided exceptional customer service, above and beyond what I would...

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O2 and the phone of doom

O2 and the phone of doom

You may recall from my earlier post "O2 customer service driving me insane" that I have not been having a very good experience with O2 support/customer service of late, and sadly things have not improved and if I had any hair then I would certainly be tearing it out by now, so here is my latest rant on the subject. . My last phone from O2 was a Nokia Lumia 930, which while being an overall good phone when it works, I have had ongoing problems with it and O2 and have had it replaced around 5 or...

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Margate’s Dreamland back from the dead, or is that living dead ?

Margate’s Dreamland back from the dead, or is that living dead ?

Anyone from my generation or older will have heard of Dreamland. At the height of its popularity in the 1960s, when it attracted more than two million thrill-seekers a year, Dreamland boasted a wall of death run by legendary stunt motorcyclist Yvonne Stagg, which was covered in Anderson’s unsettling 1953 documentary film, O Dreamland, with its terrifying animatronic electric chair and Haunted Snail ride. In its hay day, Dreamland was at the cutting edge of fairground excitement. But by todays...

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O2 customer service driving me insane

O2 customer service driving me insane

I have been a customer of O2 for many years now, my company has a business account with them, having tried out most other providers over the years, they were all truly awful when it came to customer service, and O2 seemed like the best of a bad bunch. For the most I rarely ever had to contact them, so never had much to complain about, but this all started to change back in 2013 when I started to have reasons to contact O2 customer service, and realized just how bad it was, and it seems to get...

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