Jibber Jabber

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Best and Worst Customer Service of 2019

Best and Worst Customer Service of 2019

So it is that time again for me to praise the companies that provided great customer service over the last year and to name & shame those should be embarrassed at the abysmal excuse for customer service they have provided. In the list this year we have. Guru Cloud HostingAnkerPeople Per HourZen InternetGradwellBitdefenderEurope RegistryGoogleTrustpilot THE GOOD These are the companies who have impressed me the most and provided exceptional customer service, above and beyond what I would...

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O2 and the phone of doom

O2 and the phone of doom

You may recall from my earlier post "O2 customer service driving me insane" that I have not been having a very good experience with O2 support/customer service of late, and sadly things have not improved and if I had any hair then I would certainly be tearing it out by now, so here is my latest rant on the subject. . My last phone from O2 was a Nokia Lumia 930, which while being an overall good phone when it works, I have had ongoing problems with it and O2 and have had it replaced around 5 or...

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Margate’s Dreamland back from the dead, or is that living dead ?

Margate’s Dreamland back from the dead, or is that living dead ?

Anyone from my generation or older will have heard of Dreamland. At the height of its popularity in the 1960s, when it attracted more than two million thrill-seekers a year, Dreamland boasted a wall of death run by legendary stunt motorcyclist Yvonne Stagg, which was covered in Anderson’s unsettling 1953 documentary film, O Dreamland, with its terrifying animatronic electric chair and Haunted Snail ride. In its hay day, Dreamland was at the cutting edge of fairground excitement. But by todays...

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O2 customer service driving me insane

O2 customer service driving me insane

I have been a customer of O2 for many years now, my company has a business account with them, having tried out most other providers over the years, they were all truly awful when it came to customer service, and O2 seemed like the best of a bad bunch. For the most I rarely ever had to contact them, so never had much to complain about, but this all started to change back in 2013 when I started to have reasons to contact O2 customer service, and realized just how bad it was, and it seems to get...

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