Rogue Traders

Categories : News & Gossip | Rogue Traders | WEBBY STUFF

Google discriminates against small businesses

Part of getting your business seen online is SEO, and an important part of this is getting your business registered with Google my business and Google maps.

Not only have I had to do this for my own business and my wife’s business but it is a service I provide to clients. When it works, this is a simple process, which involves Google sending a postcard to the business address with a code on it, which you then use to verify the business address.

However, sometimes the postcard doesn’t turn up, or some miscreant might report your listing and claim it is fraudulent or misleading and gets it suspended for review, at which point you have to contact Google my business support and request manual verification, which is where things get ridiculous.

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Trustpilot, is it just a big scam?

It is well known that we, the consumers, trust recommendations coming from peers or fellow consumers much more than we trust what businesses are telling us about them. Therefore the businesses selling social proof are very powerful and they can easily manipulate our thoughts on any brand. Yelp even won a court settlement recently, giving them permission to legally manipulate ratings. Both Yelp and Trustpilot claim that they don’t manipulate the truth, but when you take a closer look at the...

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EdFirst (aka School Supplies Service) – Unethical Telesales Practices

Dodgy unsolicited sales calls are pretty much the norm these days, and we tend to take them from granted, those of us who are savvy do not fall for them, but sadly there are still plenty of people out there who do get scammed and swindled out of their hard-earned cash by these tricky sales people. The more of us that document these scams and companies implementing them, the less effective they will be as more people get into the habit of searching online first for reviews. I had a phone call...

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BTG Home Solutions, another sky scammer

Had another couple of calls recently from another one of these scammers selling insurance/cover for your sky box. As usual they pretend they are calling from your existing provider (Sky Protect) and try to trick you into signing up with them. As is usually the case with these scammers, there is no actual service, they just take your money for nothing. In this case they seemed to know that I had not had any problems or made any claims in the last 4 months, and as a result I am now a "low risk"...

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